Privacy Policy

Information Collection

We collect information in the following ways:

Personal Information You Provide:
When you contact us, make a booking, or sign up for newsletters, we may collect your name, email address, phone number, and other relevant details.
Booking & Reservation Details:
When you book an activity or service, we collect necessary information to process your reservation, such as tour preferences, dates, and participant details.
Website Analytics & Cookies:
We automatically collect certain information about your visit, including your IP address, browser type, device information, and pages viewed. This helps us improve our website and understand user behavior. These details may be collected using cookies and third-party tools like Google Analytics.

How We Use Your Information

Your information is used for the following purposes:

To process bookings and communicate with you about your reservations
To respond to your inquiries or customer service requests
To send you marketing communications (only if you’ve opted in)
To improve our website performance and service offerings
To ensure safety and security in providing our activities
To comply with legal obligations if required

Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with:

Trusted Third-Party Service Providers
These include payment processors, email marketing platforms, or booking systems that help us operate our business. They are only given access to the data necessary for their services.
Legal Requirements
If required by law, regulation, or legal process, we may disclose your information to authorities.

Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal data, including:

The right to access, correct, or delete your personal information
The right to withdraw consent or object to processing
The right to opt out of marketing communications
The right to request how your data is being used

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with the updated effective date.